Service & Support

FAQ

  • How do I get a quote from us?

    If you are interested in any of the products on our website, please feel free to email us. Our sales staff will get back to you as soon as possible.

  • How to order?

    1) Get a quote from our sales staff.

    2) Once you have decided to place an order, please send your order or order number to your shipping address. We will send you a proforma invoice (PI) for your review. Proforma invoices include order details, payment terms, shipping and delivery information.

    3) Please pay if you agree with the contents of the proforma invoice 4) We will arrange your order as soon as we receive your payment.

    5) Once shipped, the tracking number will be provided to you.

    6) Receipt of the goods, please check the details of the goods. If it is intact, the order process ends.


  • What are your terms of payment

    We accept telegraphic transfer (bank transfer), acceptance bill and other payment methods.

  • How long will it take to recei

    We will process your order as soon as possible after receiving your payment. In general, it takes 4-5 days by air and 9-15 days or 30-33 days by ship.

  • Do you accept custom orders?

    Accepted.

  • Do you offer OEM and design pr

    Yes, we offer OEM and design production services.